FAQs & IMPORTANT INFORMATION
DO I NEED EXPERIENCE?
No experience is necessary. We teach and train you.
DO I NEED A RESERVATION?
Reservations aren’t required but highly recommended. GROUP EVENTS require a reservation.
CANCELATION POLICY
Bookings canceled at least 48 hours in advance will receive a full refund. Any reservation canceled less than 48 hours notice will not be refunded. Group event bookings require a 5 day notice for canceling.
AGE & HEIGHT REQUIREMENTS
Minimum Age: 10
Minimum Height: 4’ 10” (we measure)
Maximum Waist & Hips: 45” (again, we measure)
NOTE: Kids who don’t meet the minimum requirements may sit on someone’s lap
ARRIVAL TIME
Please arrive 15 minutes before your session start time.
Fighter Jet: If you miss more than 5 minutes of the classroom you won’t be able to fly and will not receive a refund.
Racing: Same thing. 5 or more minutes late.. see above.
Boeing 737: The amount of time you’re late will be deducted from your flight duration.
WHAT TO WEAR
Light, comfortable clothing is recommended. Sandals are allowed but might make using the rudder pedals or gas and brake pedals a bit more difficult.
CAN NON-PARTICIPANTS WATCH?
Yes, there is an observation area for the fighter jets, the racing and the Boeing 737.
WHAT AIRPORT ARE YOU AT SINCE I DON'T KNOW OF ANY AIRPORTS IN ANAHEIM?
No kidding, we’ve been asking this question a number of times.
I LIVE FAR FROM YOU; ARE THERE ANY OTHER PLACES LIKE YOURS?
After 18 years, we’re still proud to say we’re the only one in the world.
GIFT VOUCHERS
Vouchers are transferable but not non-refundable. All vouchers are valid for 5 years from date of issue. Follow instructions on the voucher for redeeming.